Privacy Policy

EventSpark · Last updated: July 2025

ⓘ Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights as a user of EventSpark's event planning services.

1. Information we collect

When you use EventSpark, we may collect the following types of information:

✓Personal details — name, email address, phone number, and billing address provided during registration or booking.
✓Event information — event type, date, venue preferences, guest count, and any special requirements you share with us.
✓Payment information — processed securely through trusted payment gateways. We do not store card details on our servers.
✓Usage data — browser type, IP address, pages visited, and time spent on our website, collected via cookies.

2. How we use your information

The information we collect is used to:

→Plan, coordinate, and deliver your requested event services effectively.
→Send booking confirmations, invoices, and important updates about your event.
→Respond to your queries and provide customer support before, during, and after your event.
→Send promotional offers and updates about our services — only if you have opted in.
→Improve our website, services, and user experience through anonymised analytics.

3. Sharing of information

We do not sell or rent your personal information to third parties. We may share your data only in these limited circumstances:

Trusted vendors and partners

Caterers, decorators, photographers, and other service providers directly involved in fulfilling your event — only what they need to deliver their service.